Charter Of Brookfield’s Testimonials
We feel the Charter difference.
Residents at Charter Senior Living of Brookfield will give it to you straight: Each day offers something new, but being treated with compassion and quality care is tried and true.
Read testimonials from residents and their loved ones to get a better understanding of how Charter stands out from other senior living communities.
“My brother and I recently moved our 91-year-old mom into Charter Senior Living of Brookfield, and I can’t say enough about how smoothly the transition went. This was a big change that she dreaded after living in her home for her entire life, but the kindness and care shown by everyone we met made the experience so much easier for her and for our family. From the very beginning, we felt welcomed and supported.
While it was a positive experience with everyone we met, I want to express a special thank you to the following members of the Charter team for going above and beyond to help us work out the logistics of moving in, as well as helping Mom settle in and feel comfortable. Their thoughtfulness and patience made all the difference!
To Jillian and Darlene — you helped make my initial exploratory call (from long distance!) and the paperwork process flow seamlessly! Sunshine — your nurse assessment visit with Mom and my brother left them feeling confident in the decision to choose Charter for Mom’s move. Jacob — thank you for helping my brother with the logistics of moving in furniture and getting everything ready for day one. Romero — what can I say?! You greeted Mom with open arms on day one, and your kindness hasn’t stopped! Keith — you made us feel so welcome in the dining room, and thank you for finding the coffee ice cream (IYKYK). Sandy — you win the award for getting Mom to attend her first activity and eat in the dining room on her own for the first time. I’m still not sure how you did it, but she’s been eating her meals there ever since!
We are so grateful for the warm environment and the wonderful staff who clearly care about the residents. Knowing Mom is in such good hands gives us tremendous peace of mind.”
– Jill Funderburke, Family Member of Resident
“I can’t say enough about the amazing experience I’ve had with Charter Senior Living Brookfield. My mom was making a big move from her 55+ community in New Jersey, and the transition felt daunting. From the very first visit, the team at Charter made us feel completely at ease.
Emily, in particular, was an absolute godsend. She went above and beyond to help me navigate the entire process, answering my endless questions with patience and providing incredible advice that made the move so much smoother. The staff and amenities here are fantastic, and the community is so welcoming.
My mom has been living at Charter for three months now, and she’s never been happier. She’s much more active, both physically and mentally, and the stress of her previous living situation has significantly lessened. Plus, having her closer to me and local doctors and medical facilities has made things so much more convenient. She’s made so many new friends and truly loves her new apartment. It’s been a wonderful change for our whole family.”
– Jeff Dakin, Family Member of Resident